1-Year Limted Warranty Basic Information

At Affordable iStore, we offer a one year warranty on all products and services. This covers your device, your repair, the service needed, the parts needed, and any other fees which may incur. Affordable iStore will NOT cover any device damaged by liquid or physical force.

We ask our customers to observe and understand the following:

  • You are responsible for your data. Backup your device if you do not want to lose your data!
  • Please keep product serial keys for software. We cannot ensure that repairs which require us to erase your data will result in a smooth transition without those serial keys. This means that when you purchase 3rd party software, it is your responsibility to maintain the license.
  • You break it, you buy it. We will not cover physical damage in any situation, period.
  • We do not cover theft. If theft insurance is desired, please add the device to your renters or home owners insurance. They will be able to help you in that regard.
  • Please understand that our warranty relies on good faith. We do everything we can to help our customers as much as possible, often at tremendous cost to us as a business. Please treat all warranty issues with patience. We will gladly make everything right for you in whatever way we can if possible. Our staff members are here to serve you.
  • You have the option to extend your warranty at the time of your purchase.. Our extended warranty covers your device for 4-years with the same coverage as stated above (see previous page for cost).

For a full list of our complete warranty terms, please review our Warranty Policy. 

For information about our return/loaner terms, please review our Return/Loaner Policy. 

For information about device abandonment after 1 month, please review our Computer Abandonment Policy.

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